FAQs

Prime Electric is a licensed electrical contractor based in West Jordan, Utah. We handle residential and commercial projects, including new construction, remodels, panel upgrades, EV chargers, specialty wiring, and lighting.

Below are answers to the questions we hear most often from Utah homeowners, builders, and business owners.

Customers choose Prime Electric for licensed electricians, honest communication, high-quality workmanship, clean job sites, code-compliant installations, reliable scheduling, and exceptional service.

Whether you’re building your dream home, upgrading your business, or completing a simple repair, we’re here to provide safe, dependable electrical solutions across Utah.

Prime Electric provides residential and commercial electrical services throughout Utah, including:

• New construction wiring
• Custom home electrical systems
• Remodels and basement finishes
• Commercial electrical installations
• Electrical panel upgrades
• EV charger installation
• Smart home lighting
• Hot tub and sauna wiring
• Interior and exterior lighting
• Electrical troubleshooting and repairs

No matter the size of your project, our licensed electricians deliver safe, code-compliant workmanship designed to last.

We proudly serve homeowners, builders, and businesses throughout Salt Lake County, Utah County, Wasatch, Summit County, and many surrounding communities. If you’re unsure whether you’re in our service area, simply give us a call at (801) 948-0221. We’re happy to help.

Absolutely! Prime Electric is fully licensed and insured in Utah, giving you confidence that your electrical project will be completed safely, professionally, and according to current electrical codes. Working with a licensed contractor also helps ensure required permits and inspections are handled correctly when applicable.

Hire a licensed electrician for work involving load calculations, grounding and bonding, breaker sizing, wiring methods, safety clearances, permits, and inspections. Professional installation reduces fire, shock, equipment-damage, and insurance risks.

Call an electrician for frequent breaker trips, flickering lights, warm or buzzing outlets, burning smells, dead outlets, damaged wiring, outdated panels, or a partial loss of power. Also call before adding major loads such as an EV charger, hot tub, large appliance, addition, commercial equipment, or backup generator.

Yes. Our electricians have extensive experience with:

• Custom homes
• Residential remodels
• New home construction
• Office buildings
• Retail spaces
• Commercial tenant improvements
• Electrical upgrades for businesses

Call our office or submit the online contact form with a brief description of your project. We’ll schedule a consultation or site visit if needed, then provide recommendations and transparent pricing before work begins.

Panel upgrades are often needed when a property has an outdated or overloaded panel, frequent breaker issues, or a larger electrical demand.

Utah homeowners often consider panel upgrades when adding EV chargers, hot tubs, basement finishes, additions, workshops, heat pumps, solar equipment, or backup power systems.

The work may include a load and service-capacity evaluation, utility coordination, permits, panel or service-equipment replacement, grounding and bonding improvements, circuit labeling, and inspection.

Troubleshooting begins with the reported symptoms, followed by testing the affected circuits, outlets, switches, fixtures, breakers, and connections. The electrician looks for loose wiring, overloads, failed devices, damaged conductors, poor grounding, nuisance trips, improper installations, or equipment issues. Once the cause is found, Prime Electric can explain the repair options and help restore safe, reliable power.

Lighting installation may include layout and fixture planning, wiring and controls, recessed or exterior fixtures, security lighting, and LED upgrades. A good plan improves safety, comfort, efficiency, visibility, and appearance.

EV charger installation includes confirming panel capacity, choosing a location, installing a correctly sized dedicated circuit, and following manufacturer requirements. Some homes also need a panel upgrade or load-management solution for Level 2 charging.

Yes. We install smart switches, smart and automated lighting, under-cabinet and accent lighting, and exterior lighting systems to improve function, comfort, and appearance. Our goal is to make your home both beautiful and functional.

Small electrical upgrades can make a big difference in daily comfort and safety. Prime Electric can install or replace outlets, GFCI outlets, switches, dimmers, ceiling fans, bathroom fans, recessed lights, pendant lights, outdoor lighting, security lighting, dedicated circuits, and other fixtures.

Yes. Remodels and basement finishes may require new lighting, dedicated circuits, outlets, detector wiring, GFCI protection, appliance circuits, panel evaluation, permits, and inspections.

Involving an electrician before framing or drywall helps prevent layout problems and costly rework.

Many electrical projects require permits and inspections, especially panel changes, service upgrades, new circuits, remodel wiring, commercial work, and larger installations. Requirements can vary by city or county. Prime Electric can help determine when permitting is needed and coordinate work so it meets local expectations.

Yes. We support businesses, contractors, and property managers with office build-outs, tenant improvements, lighting and panel upgrades, equipment circuits, troubleshooting, maintenance, code corrections, exterior and parking-lot lighting, and low-voltage coordination. Preventive maintenance can identify loose connections, overloads, failing components, unsafe panels, and code concerns before they cause downtime.

Preventive electrical maintenance helps identify loose connections, overloaded circuits, failing components, lighting issues, unsafe panels, and code concerns before they interrupt operations. Regular maintenance is especially helpful for businesses with refrigeration, production equipment, computer systems, exterior lighting, tenant turnover, or high customer traffic.

Call an electrician immediately for burning smells, sparks, smoke, buzzing panels, exposed wiring, water entering electrical equipment, or a partial loss of power that is not caused by a utility outage.

If there is an immediate fire risk or someone has been injured, call 911 first.

Repeated breaker trips may indicate an overloaded circuit, faulty wiring, a damaged appliance, or a failing breaker. Avoid repeatedly resetting the breaker. If it continues to trip, contact a licensed electrician to diagnose the problem.

Flickering lights can result from loose connections, overloaded circuits, aging wiring, failing fixtures, or service issues. Frequent flickering should be inspected.

First:

• Check whether your neighbors have power.
• Check your circuit breakers.
• Look for a tripped GFCI outlet.
• Contact your utility provider if the outage appears to affect the neighborhood.

If only your home—or a portion of it—is without power, Prime Electric can help identify the cause.

Small service calls may take an hour or two; custom homes and commercial projects may take weeks or months. Before work begins, we’ll provide a realistic timeline and keep you informed.

Pricing depends on factors such as:

• Size of the project
• Existing electrical system
• Materials required
• Permit requirements
• Complexity of installation

We believe in transparent pricing and clear communication, so you’ll understand the scope before work begins.

Contact us, schedule a call through our website, call us at (801) 948-0221, or email info@prime-ut.com to discuss your project, request an estimate, or schedule service.

Our team is ready to help power your next project safely and professionally.